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NO REFUNDS!!!! ALL SALES FROM THIS SITE ARE FINAL!!!
Cancellations DO NOT invoke refunds. Cancellations are ONLY to prevent further billing on your next due date, i.e, you will not be billed again when due. Cancellations must be done within your account if you have an online account or requested by support ticket by using our email. If using email, you must provide your full name and include the username and password of the account you wish to cancel. Failure to provide this info will cease any cancellation requests and WILL NOT BE SUBMITTED. THIS IS NON NEGOTIABLE!!!! DOES NOT WORK ON ROKU DEVICES!!!
NOTE: Once you create your account, YOU CANNOT CHANGE IT. If you wish to make changes like upgrade or downgrade connections, you must first allow your current account to expire or enter a cancellation request. Once the account expires, you can go back to our site and choose the option you wish. Accounts are hardcoded on a server and cannot be undone.
Due to the overwhelming strain on our servers during peak hours, no new account creations or renewals of existing accounts are allowed on the platinum services. This only applies to platinum products, not fliix. This usually occurs on Saturday evenings from 7 pm-2 am. Please make all orders before or after. If an order is made during these hours, your order will be processed when peak time is over. Thank you.
Note: free trials!! We limit free trials to 5 per week on each service. If you see there are none available, that means you have missed your window. Free trials reset on Mondays of each week. Also, we will not do trials on weekends as that’s when most persons will come and take advantage of the service just for football Sundays and PPV events.
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